Terms of service.

01Services

The Media provides web development, UI/UX design, SEO and related digital services to businesses. The scope, deliverables, timelines and pricing for each project are defined in a separate written agreement, proposal or Statement of Work (SOW) shared with the client before work begins.

02Client responsibilities

• Provide accurate, complete and timely information, content and feedback required for project delivery
• Designate a single point of contact for approvals and communication
• Review and approve deliverables within the timelines specified in the project agreement
• Not use our deliverables for any unlawful, fraudulent or harmful purpose

Delays caused by late feedback or missing materials are the client's responsibility and may affect timelines without liability to The Media.

03Payment terms

• All fees are quoted in Indian Rupees (INR) unless stated otherwise
• Projects typically require an advance payment, as specified in the proposal, before work begins
• Invoices are due within 7 days of issue unless otherwise agreed in writing
• Payments later than 15 days may attract interest of 1.5% per month on the outstanding amount
• The Media may pause or withhold delivery of work in the event of non-payment

04Intellectual property

Client-owned content

All content, materials, logos and data provided by the client remain the client's exclusive property. You grant The Media a limited licence to use them solely to deliver the agreed services.

Deliverables

On full and final payment, all custom deliverables created for the client (websites, designs, copy) are assigned to the client. Until then, The Media retains ownership of all work product.

Portfolio rights

The Media may display completed work in its portfolio, website and marketing materials, unless the client requests confidentiality in writing before the project begins.

Third-party assets

Third-party fonts, stock images, plugins or software included in deliverables are subject to their own licences. The client is responsible for obtaining and maintaining any licences required for ongoing use.

05Revisions and scope

The number of revision rounds included is specified in the proposal. Additional revisions or changes to the agreed scope are quoted and billed separately. Significant scope changes may require a revised SOW and timeline.

06Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement and not disclose it to any third party without prior written consent. This obligation survives termination of the agreement.

07Limitation of liability

To the maximum extent permitted by Indian law, The Media's total liability for any claim arising from our services shall not exceed the total fees paid for the specific project giving rise to the claim. We are not liable for indirect, incidental, consequential or punitive damages, including loss of data, revenue or business opportunity.

08Warranties and disclaimers

The Media warrants that services will be performed with reasonable skill and care. We do not warrant that deliverables will be error-free or that a website will achieve specific business outcomes, rankings or revenue targets. SEO results, conversion rates and other performance metrics depend on many factors beyond our control.

09Termination

Either party may terminate a service agreement with 14 days' written notice. On termination:

• Fees for all work completed up to the termination date become immediately due
• The Media delivers all completed work on receipt of outstanding payment
• Advance payments for work not yet started may be refunded at The Media's discretion (see our Refund & Cancellation Policy)

10Governing law and disputes

These Terms are governed by the laws of India. Disputes will first be addressed through good-faith negotiation. If unresolved within 30 days, they are subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.

11Amendments

We may update these Terms at any time. Updated Terms will be posted here with a revised effective date. Continued use of our website or services means you accept them. For active client projects, material changes will be communicated in writing.

12Contact